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Error message Log in to server bt.mail.internet failed

  • 7 replies
  • 2 have this problem
  • 9 views
  • Last reply by johnoo

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Just recently I've been getting this message & am asked to Retry/Enter new password/Cancel. I'm certain that all mails are arriving at T.Bird & all mails sent from T.Bird get delivered. So why the message & how can I stop it?

Just recently I've been getting this message & am asked to Retry/Enter new password/Cancel. I'm certain that all mails are arriving at T.Bird & all mails sent from T.Bird get delivered. So why the message & how can I stop it?

Modified by johnoo

Chosen solution

johnoo said

Could it not be that some Thunderbird Interface to BT is causing the problem?

Most unlikely.... but what about anti virus they piggy back all mail connections and like other software are not perfect. The greatest cause of mail trouble is security software. Largely because folk just do not see it as being involved.

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All Replies (7)

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3 people with same problem but no replies. Help please But must state this message has not appeared today

Modified by johnoo

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So nobody knows the answer?

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I'm still getting this error message at random intervals. Is this normal? Is there anything I can do to eliminate?

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You can ask BT. It's their server causing the problem.

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Could it not be that some Thunderbird Interface to BT is causing the problem?

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Chosen Solution

johnoo said

Could it not be that some Thunderbird Interface to BT is causing the problem?

Most unlikely.... but what about anti virus they piggy back all mail connections and like other software are not perfect. The greatest cause of mail trouble is security software. Largely because folk just do not see it as being involved.

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Many thanks for all input I have raised the issue with BT