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Was promtpted by Firefox to reset to solve problems with speed. Now all bookmarks are gone. How to recover them?

DanLind
DanLind
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After being promted by Firefox to reset, all bookmarks and passwords for sites are gone. How to recover these bookmarks and passwords?

After being promted by Firefox to reset, all bookmarks and passwords for sites are gone. How to recover these bookmarks and passwords?

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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Reset / Refresh does save bookmarks and passwords, but that process can run for a long time with no "progress indicator" showing that it is running and how far along the process is towards completion.

The first time I did that procedure I got tired of waiting and thought that Firefox was "hung"; so I closed Firefox by killing the process via the Windows Task Manager which was a big mistake. Lost everything in my Profile; the data getting sent to the new, refreshed Profile is held in RAM and killing Firefox deletes the data in RAM. Fortunately I made a backup of my Profile beforehand and was able to recover all my data manually.

Is that what happened to you? i.e., manually killing firefox.exe before the the Refresh was completed