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After update 57.0, Firefox freezes for 2 seconds every 5 seconds.

  • 2 replies
  • 22 have this problem
  • 3 views
  • Last reply by kaboro

kaboro
kaboro
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The freezing is very regular, every 5 seconds the browser stops responding for a few seconds (usually 2-3 seconds). Refreshing did not help. Restarting the PC fixes this problem momentarily, but problem comes back after 30 min or so. Once the problem starts, the browser keeps freezing even if i close and re-open the browser, and it makes no difference if im on homepage, random site or help menu, it keeps freezing.

The freezing is very regular, every 5 seconds the browser stops responding for a few seconds (usually 2-3 seconds). Refreshing did not help. Restarting the PC fixes this problem momentarily, but problem comes back after 30 min or so. Once the problem starts, the browser keeps freezing even if i close and re-open the browser, and it makes no difference if im on homepage, random site or help menu, it keeps freezing.

Chosen solution

Go to the Firefox 3 Bar Menu --> Help ? --> Troubleshooting Information Page and take a look in the Accessibility section if accessibility is set to "true" there. if yes, go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check the setting to Prevent Accessibility Services from accessing your browser. Restart Firefox

Please let us know if this solved your issue or if need further assistance.

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All Replies (2)

Shadow110
Shadow110
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Chosen Solution

Go to the Firefox 3 Bar Menu --> Help ? --> Troubleshooting Information Page and take a look in the Accessibility section if accessibility is set to "true" there. if yes, go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check the setting to Prevent Accessibility Services from accessing your browser. Restart Firefox

Please let us know if this solved your issue or if need further assistance.

kaboro
kaboro Question owner
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Thank you Pkshadow, your solution seemed to have fixed the issue i was having