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Persistant "profile missing" error, tried everything suggested!

  • 6 replies
  • 5 have this problem
  • 1 view
  • Last reply by cor-el

Greg96
Greg96
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I constantly get the error "your profile may be missing or is iinaccessible" .

I have tried everything on the firefox forum. example, complete re-install, deleting "profile.ini", making "profile.ini" and all recipient files "read only", deleting all registry keys regarding firefox, attempting to manage profiles using the profile manager, changing the linked profile in "profile.ini", deleting "profile.ini" and EVERY time I do any action I keep getting the same error.

I have disabled my antivirus when running this and now have created a rule to not block anything firefox profile related.

Any assistance is greatfully recieved, at my witts end with this.

Greg

I constantly get the error "your profile may be missing or is iinaccessible" . I have tried everything on the firefox forum. example, complete re-install, deleting "profile.ini", making "profile.ini" and all recipient files "read only", deleting all registry keys regarding firefox, attempting to manage profiles using the profile manager, changing the linked profile in "profile.ini", deleting "profile.ini" and EVERY time I do any action I keep getting the same error. I have disabled my antivirus when running this and now have created a rule to not block anything firefox profile related. Any assistance is greatfully recieved, at my witts end with this. Greg

Chosen solution

Try to update to Firefox 57.0.1.

  • Help -> About Firefox
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All Replies (6)

Shadow110
Shadow110
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Well hope you did not want anything in your profile as probably gone now.

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data . https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer and https://support.mozilla.org/en-US/kb/import-bookmarks-html-file . https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks . https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles , https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile . https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

This is the best way to uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

If nothing recoverable from your Profile then delete that folder also.

Reinstall with Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance. .

Greg96
Greg96 Question owner
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Didn’t help, tried it again but still broken. Any way I can get mozzilla to teamviewer into my pc or something equivalent?

Greg96
Greg96 Question owner
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Any other ideas anyone? Not fussed about loosing my local stuff as it’s all backed up on my firefox account.

cor-el
cor-el
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  • Top 10 Contributor
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Chosen Solution

Try to update to Firefox 57.0.1.

  • Help -> About Firefox
Greg96
Greg96 Question owner
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Thanks cor-el! Updated and it worked, then signed into my sync and everything came back. Can’t thank you enough!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to update to Firefox 57.0.1 to see if that version fixes it for you.

  • Help -> About Firefox