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after latest update (52.5.0?) (under MacOS 10.13.2), hyperlinks no longer work. suggestions?

  • 4 replies
  • 5 have this problem
  • 6 views
  • Last reply by retired74

erwinmorton
erwinmorton
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My default browser is Chrome. I haven't changed any settings.

Normally, clicking on a hyperlink will open a new tab in Chrome and paste in the hyperlink. Now, it opens a new window (not just a new tab) and leaves the address bar empty. I.e., it doesn't insert the hyperlink, so I have to cut and paste (when that is possible) or retype it.

Thanks for any help you can offer!

My default browser is Chrome. I haven't changed any settings. Normally, clicking on a hyperlink will open a new tab in Chrome and paste in the hyperlink. Now, it opens a new window (not just a new tab) and leaves the address bar empty. I.e., it doesn't insert the hyperlink, so I have to cut and paste (when that is possible) or retype it. Thanks for any help you can offer!

All Replies (4)

BeerBaroN23
BeerBaroN23
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Might try updating Chrome and Thunderbird (Beta)

https://www.mozilla.org/en-US/thunderbird/channel/

Seems the security update delt with many e-mail certificate security issues...

erwinmorton
erwinmorton Question owner
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Chrome was already up to date. I installed Thunderbird (Beta), but it didn't fix the problem.

I changed my default browser to FireFox (and also tried Safari). Hyperlinks in Thunderbird *do* work correctly with FireFox and Safari, but still fail with Chrome, so I have a workaround but not a solution.

Thanks for pushing me to try more things I hadn't thought of!

Joseph Picone
Joseph Picone
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For a Mac running High Sierra:

This problem with hyperlinks not working appears to be coming and going with various OS updates. I am not sure exactly what is happening, but over the past few months I have seen this appear and disappear at least twice.

I tried all the things suggested in this thread and they did not resolve the problem.

Today I discovered two interesting things:

(1) Various links under "Help", such as "Release Notes" don't work when this starts happening. So the problem appears to relate to certain ways the hyperlinks are launched.

(2) Rebooting my Mac fixed the problem.

It is really annoying when this problem flares up, so we need a more strategic solution. It is virtually impossible to use an email client that doesn't support hyperlinks.

-Joe

retired74
retired74
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Just found this on another forum. Success at last! Solved:

1. Open Safari Setting and change Safari to be the default browser

2. Close all Chrome instances, and reopen Chrome

3. When chrome asks you to set Chrome back to default: choose chrome to be the default browser. 

Success