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accidently deleted profile, now thunderbird wont start. tried reinstall same answer

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  • Last reply by gotcha66

gotcha66
gotcha66
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I accidentally deleted profile in an attampt to move it from another computer (still works on the other computer) now thunderbird wont start ("your Thinderbird profile cannot be loaded. it may be missing or inaccessible") I tried to uninstall & reinstall same answer I tried Uninstall and installed Beta and still get the same message.

I accidentally deleted profile in an attampt to move it from another computer (still works on the other computer) now thunderbird wont start ("your Thinderbird profile cannot be loaded. it may be missing or inaccessible") I tried to uninstall & reinstall same answer I tried Uninstall and installed Beta and still get the same message.

Chosen solution

Your profile has your mail, so can you go into the Recycle Bin and restore the folder?

https://support.microsoft.com/en-us/help/4026350/windows-find-the-recycle-bin

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Chosen Solution

Your profile has your mail, so can you go into the Recycle Bin and restore the folder?

https://support.microsoft.com/en-us/help/4026350/windows-find-the-recycle-bin

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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If you do not need that folder back, you can create a new profile.

Pop up the Windows "Run" dialog by holding down the Windows key on the keyboard and tapping the R key.

Paste this command line and then click Run to execute it: 

"C:\Program Files\Mozilla Thunderbird\thunderbird.exe" -P

Don't delete anything you see here (even if it's dysfunctional, in case you want to restore the old folder later) just create the new profile and start TB in the new profile.

gotcha66
gotcha66 Question owner
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I found that the profile.ini file needed to be deleted, and then the profilemanager started working again so I could make accounts