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Website not loading after fire fox version upgrade to 57. We have enable browser cache

  • 4 replies
  • 2 have this problem
  • 3 views
  • Last reply by cor-el

nits.max88
nits.max88
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Hi,

I have an angular 1 app. We enable browser caching for Js, CSS, Html and images files. The App loads files from the cache, once it cached, for returning users. Everythings are working fine before FF version 57. After the update, there is no issue for the new user (the user who browse the App for the first time). But there are problems for returning users (the user who previously browse the App). As the problem arises for returning users and for the returning users files are loaded from cache, We conclude that cached file may be got crashed during FF version update transition (from lower version to 57 version). Please suggest

Hi, I have an angular 1 app. We enable browser caching for Js, CSS, Html and images files. The App loads files from the cache, once it cached, for returning users. Everythings are working fine before FF version 57. After the update, there is no issue for the new user (the user who browse the App for the first time). But there are problems for returning users (the user who previously browse the App). As the problem arises for returning users and for the returning users files are loaded from cache, We conclude that cached file may be got crashed during FF version update transition (from lower version to 57 version). Please suggest

All Replies (4)

FredMcD
FredMcD
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Location of the cache/cache2 folder; Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\ Mac: ~/Library/Caches/Firefox/Profiles/ Linux: ~/.cache/mozilla/firefox/

Close Firefox. Open your file browser to the above, and remove the folder.

nits.max88
nits.max88 Question owner
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Hi, what you suggested, is a manually removing cached file for a particular system. My App is in production and used by many users, we can't ask users to do so. The issue started coming, once returning user's FF updated to version 57. So please provide a generic solution if possible.

FredMcD
FredMcD
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The cache is used to store information sent by websites. If removed, the data is re-downloaded from the source.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If there is a problem with the cache then maybe send involved files with a no-cache header or let files expire quicker.

The normal way for a user would be to reload and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)