This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

One of my Thunderbird accounts is stuck on a particular Email from 12/28/2017. When I click on get new messages I only get this one.

JD55127
JD55127
more options

I get multiples of this one message. I get my messages on my phone for this account.

I get multiples of this one message. I get my messages on my phone for this account.

All Replies (1)

user01229325
user01229325
more options

Log into your account at the providers server and delete the email or move it out of the Inbox.