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I tried a solution from 2015 to recover old emails from gmail, but could not get it to work; Tbird did not pick up the inbox mail after transfer

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  • Last reply by Toad-Hall

John
John
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During a W10 update (of which i was unaware), i switched off my laptop. Next time Windows could not start and the only option given was a complete re-installation, which destroyed my Tbird data. There is a note in the Q7A forums about this and i tried it, but Tbird says there are no new messages even though there are over 50 which i transferred out of Gmail "all mail" to inbox. Any further ideas for me?

During a W10 update (of which i was unaware), i switched off my laptop. Next time Windows could not start and the only option given was a complete re-installation, which destroyed my Tbird data. There is a note in the Q7A forums about this and i tried it, but Tbird says there are no new messages even though there are over 50 which i transferred out of Gmail "all mail" to inbox. Any further ideas for me?

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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re :complete re-installation, which destroyed my Tbird data.

Windows OS should auto create a 'windows.old' folder. Usually this is placed on the Desktop and should contain all Appdata folders; including the Thunderbird profile folders. This is created by Windows to allow you to reinstall Thunderbird and then reinstall old profile.

Do you see a 'windows.old' folder?