This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Is this really Firefox

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Mkll

calmwaters
calmwaters
more options

Got email saying new Firefox; faster and safer. Did down load. Now every time u go online it asked for me to choose my web browser. EVERY TIME. This is not normal. Concerned I loaded a false Firefox. Is there any information on activities of this sort?

Got email saying new Firefox; faster and safer. Did down load. Now every time u go online it asked for me to choose my web browser. EVERY TIME. This is not normal. Concerned I loaded a false Firefox. Is there any information on activities of this sort?

All Replies (1)

Mkll
Mkll
more options

If you signed up for the Firefox newsletter, and the e-mail came from an address containing @mozilla.org or @e.mozilla.org it is a real e-mail and the copy of Firefox you have downloaded is official. Make sure you downloaded Firefox from https://firefox.com

If this solved your problem or answered your question, please mark as solution.