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Whenever I opened my Thunderbird email client, I am being asked the following: Authentication Required https://fastlyssl.pcworld.com

  • 4 replies
  • 1 has this problem
  • 11 views
  • Last reply by beachkidken

beachkidken
beachkidken
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For the past 10 days, whenever I opened my Thunderbird email client, I am being given to login and prompt as follow:

Authentication Required

https://fastlyssl.pcworld.com is requesting your username and password. WARNING: Your password will not be sent to the website you are currently visiting!

User Name:

Password:

I have no idea of what is required. I have to cancel it every time or use the Escape key. I am using Ubuntu 16.04.3 as my OS. Thanks.

Ken Green

For the past 10 days, whenever I opened my Thunderbird email client, I am being given to login and prompt as follow: Authentication Required https://fastlyssl.pcworld.com is requesting your username and password. WARNING: Your password will not be sent to the website you are currently visiting! User Name: Password: I have no idea of what is required. I have to cancel it every time or use the Escape key. I am using Ubuntu 16.04.3 as my OS. Thanks. Ken Green

Chosen solution

If you go to Options-General do you have this URL in the field for the Start Page?

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All Replies (4)

user01229325
user01229325
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Chosen Solution

If you go to Options-General do you have this URL in the field for the Start Page?

beachkidken
beachkidken Question owner
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The start page for Thunderbird is:

https://live.mozillamessaging.com/thunderbird/start?locale=en-US&version=52.5.0&os=Linux&buildid=20171122155912

The start page for Firefox is:

Mozilla Firefox Start Page

user01229325
user01229325
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Firefox is irrelevant. That is a completely separate program. The start page is the only webpage that Thunderbird calls up. Not sure where yours is coming from.

beachkidken
beachkidken Question owner
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In my Blogs & News Feeds, I discovered two old News Feeds that were not used for almost a year. One was connected to PC World. Deleted the two blog links and no more Authentication Required window popping up. Thanks for your help. I should have looked much further.