This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Auto update feature not working

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

Hello,

Autoupdate feature is enabled but fails to update the Firefox version. Have tried all the resolutions mentioned in the blog except to run the new Setup installer . DO we have any other resolution apart from manual intervention.

Thanks & Regards, Ashwini Supala

Hello, Autoupdate feature is enabled but fails to update the Firefox version. Have tried all the resolutions mentioned in the blog except to run the new Setup installer . DO we have any other resolution apart from manual intervention. Thanks & Regards, Ashwini Supala

All Replies (2)

more options

Has the auto update feature worked before?

more options

Sometimes there is a problem with doing updates.

If you have trouble with the upgrade, use this link; http://www.mozilla.org/en-US/firefox/all/


Firefox comes in two or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.