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It doesn't work nothing y'all say for help works

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

Paige Fuqua
Paige Fuqua
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ever since I updated to Firefox Quantum my bookmark does not work I can not add nothing to my bookmark toolbar or to the bookmarks and also can not delete anything I have went to the getting started and asked for help it gave me some suggestion and I tried all of them nothing worked I have never had any problems with Firefox I loved it until now I'm ready to drop it and don't want to. also I tried the star it doesn't work I'm upset please help. Thank you

ever since I updated to Firefox Quantum my bookmark does not work I can not add nothing to my bookmark toolbar or to the bookmarks and also can not delete anything I have went to the getting started and asked for help it gave me some suggestion and I tried all of them nothing worked I have never had any problems with Firefox I loved it until now I'm ready to drop it and don't want to. also I tried the star it doesn't work I'm upset please help. Thank you

All Replies (3)

WestEnd
WestEnd
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So what bit version was your previous FF and what is the new bit version of FF installed?

Paige Fuqua
Paige Fuqua Question owner
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How do I find out what bit I have I don't know what that is

cor-el
cor-el
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  • Top 10 Contributor
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You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page

See also:

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from the most recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.