Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

why does saved passwords Check box keep turning off?

  • 1 reply
  • 3 have this problem
  • 2 views
  • Last reply by cor-el

Stovepipe
Stovepipe
more options

I turn on my computer and check my privacy & security acct. Password box is always turned off. I check it back on and the next time I load up Firefox and go to Privacy & security acct it is unchecked again.

I turn on my computer and check my privacy & security acct. Password box is always turned off. I check it back on and the next time I load up Firefox and go to Privacy & security acct it is unchecked again.

Chosen solution

If you have the "Trend Micro Password Manager" installed then uninstall this application via the Windows Control Panel.

Read this answer in context 👍 2

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

If you have the "Trend Micro Password Manager" installed then uninstall this application via the Windows Control Panel.