Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Tbird now jumps to the end of the end of the message in the message pane

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by clamage45

clamage45
clamage45
more options

Just since the latest Tburd update: When I select a message to view, Tbird jumps to the bottom of the message in the message pane, instead of staying at the top. I could not find an option to control this behavior. How can I get Tbird to display the message from the beginning instead of automatically jumping to the end?

Just since the latest Tburd update: When I select a message to view, Tbird jumps to the bottom of the message in the message pane, instead of staying at the top. I could not find an option to control this behavior. How can I get Tbird to display the message from the beginning instead of automatically jumping to the end?

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

clamage45
clamage45 Question owner
more options

Tbird seems to have fixed itself. I didn't make any changes, and did not restart, but now it is behaving normally. Thanks for your suggestion. I'll try it if the problem recurs.