This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My inbox crashed. How could I get the old messages again? I marked them as unread on server but still it won't download.

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by Matt

more options

Thunderbird has an upgrade yesterday. It restarted but my inbox crashed. I can only view messages received after the upgrade. Old messages were all messy. I tried to resolve it by marked all the old messages as unread and hope the thunderbird would get the message again but it won't. How could I now get my old messages?

Thunderbird has an upgrade yesterday. It restarted but my inbox crashed. I can only view messages received after the upgrade. Old messages were all messy. I tried to resolve it by marked all the old messages as unread and hope the thunderbird would get the message again but it won't. How could I now get my old messages?

All Replies (1)

more options

right click the inbox and select properties and then the repair button. My guess is the c rash has corrupted the local index and that will fix it.