We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Allow dialogs from xyz to take you to their tab

  • 9 replies
  • 2 have this problem
  • 1 view
  • Last reply by BryanHL

more options

I accidentally clicked the check box on one of these and can't find where to turn it off. Frustrating.

I accidentally clicked the check box on one of these and can't find where to turn it off. Frustrating.

Chosen solution

BryanHL said

A certain website that I log into has an inactivity timeout. When it displays its warning FF appends a check box with the text "Allow dialogs from ww.xyz.com to take you to their tab" to the message.

On the panel I mentioned, look for:

"Switch to this tab" => Allowed

Read this answer in context 👍 0

All Replies (9)

more options

What xyz dialog are you referring to? Did you clear history and cache to see what happens?

more options

Xyz is any website that shows a dialog after some inactivity

more options

Xyz is any website that produces a dialog after some inactivity

more options

Did you try to close and restart Firefox?

more options

Yes I have stopped and restarted FF many times

more options

Take a look at the permissions for the site and see which ones have been customized. For example, permission to show pop-up windows or notifications.

While viewing the site, click on the site identity area at the left end of the address bar, either the padlock icon or the little i-in-a-circle icon. When you have customized permissions for the site, the little drop-down panel should show that and let you clear the custom permissions.

Does that show anything?


Or is it possible that the dialog you clicked off was presented by one of your add-ons?

more options

I will try and be more specific. A certain website that I log into has an inactivity timeout. When it displays its warning FF appends a check box with the text "Allow dialogs from ww.xyz.com to take you to their tab" to the message.

more options

Chosen Solution

BryanHL said

A certain website that I log into has an inactivity timeout. When it displays its warning FF appends a check box with the text "Allow dialogs from ww.xyz.com to take you to their tab" to the message.

On the panel I mentioned, look for:

"Switch to this tab" => Allowed

more options

Hi jscher,

You are a champion

The setting was in the site identity area.

Methinks should also be in the options page alongside the notifications / popups etc.

Thanks heaps