This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

archive folders not showing

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Vipertaste

Vipertaste
Vipertaste
more options

I've tried to archive a lot of my emails today, however at the beginning it was oke, but only a few maps are showing, I checked the forum but couldn't find any similar problem.

I completed the archive function through the A key or archive button, settings where made to create sub folders the same as in my email structure. and by Year. it has downloaded al the mails which now have been deleted online.

For example i have a Folder called "MG" that is archived up to may 2017, but it doesn't show in the local folder/archives. when I manually try to ad the folder with the same name it says the folder already exists??? but where can I see it it's not there???

please help

I've tried to archive a lot of my emails today, however at the beginning it was oke, but only a few maps are showing, I checked the forum but couldn't find any similar problem. I completed the archive function through the A key or archive button, settings where made to create sub folders the same as in my email structure. and by Year. it has downloaded al the mails which now have been deleted online. For example i have a Folder called "MG" that is archived up to may 2017, but it doesn't show in the local folder/archives. when I manually try to ad the folder with the same name it says the folder already exists??? but where can I see it it's not there??? please help
Attached screenshots

Modified by Vipertaste

Chosen solution

now this is stupid, I've tried everything today, now I was just ready to slame the screen shut on my laptop, and I hit the right button of the mouse pad, popping up the menu which said open in new window, I thought let's just give this a try, low and behold here is the tree compleet with al the email.....

I'M SO Happy now, but strange thing is after reboot and reopening thunderbird it didn't show before......????

Call me stupid but this helped for me, although don't even ask me why this worked. I do hope someone else who encounters this can simply be helped by this........

Read this answer in context 👍 0

All Replies (1)

Vipertaste
Vipertaste Question owner
more options

Chosen Solution

now this is stupid, I've tried everything today, now I was just ready to slame the screen shut on my laptop, and I hit the right button of the mouse pad, popping up the menu which said open in new window, I thought let's just give this a try, low and behold here is the tree compleet with al the email.....

I'M SO Happy now, but strange thing is after reboot and reopening thunderbird it didn't show before......????

Call me stupid but this helped for me, although don't even ask me why this worked. I do hope someone else who encounters this can simply be helped by this........