This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FF 58.0.2, on auto start, when I click on a tab "bookmarks" tab is black with some icons, no text, responds to click if you hit the right spot, reload fixes.

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by C J

more options

I am using FF 58.0.2 which starts on PC boot up. On this first start up of FF some times when you click on any of the tabs on the tab bar the tab drop down will be black with no text in the panel. It will show some of the icons and any key board controls such as ctrl+j. Normally the tab drop down have a grey background. Any functions work OK when you click the right spot in the drop down. Closing FF and restarting FF clears the problem. I have removed the tick on recommended performance settings and have just unticked the hardware acceleration but don't know if that works or not yet. This is an intermittent problem and only on startup. The home screen is the correct color, only the tab drop downs are a problem. Have tried to attach a screen print saved to Paint showing bookmarks tab, but I couldn't get it to copy into this text or by browsing at the add images heading.

I am using FF 58.0.2 which starts on PC boot up. On this first start up of FF some times when you click on any of the tabs on the tab bar the tab drop down will be black with no text in the panel. It will show some of the icons and any key board controls such as ctrl+j. Normally the tab drop down have a grey background. Any functions work OK when you click the right spot in the drop down. Closing FF and restarting FF clears the problem. I have removed the tick on recommended performance settings and have just unticked the hardware acceleration but don't know if that works or not yet. This is an intermittent problem and only on startup. The home screen is the correct color, only the tab drop downs are a problem. Have tried to attach a screen print saved to Paint showing bookmarks tab, but I couldn't get it to copy into this text or by browsing at the add images heading.

All Replies (3)

more options

The problem has not reoccurred since I unticked hardware acceleration.

more options

Thanks for the info.

more options

The problem happened again, 28 March 2018. This shows how very intermittent it is. I shall just have to put up with it. Colin.