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captcha not showing at all

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

merakii
merakii
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okay so no matter what website i go on, the captcha box just doesn't show. i have this problem with only firefox. when i go onto the same website but in chrome, the captcha appears perfectly. and i also tried to do the safe mode thing but it still didn't work.

okay so no matter what website i go on, the captcha box just doesn't show. i have this problem with only firefox. when i go onto the same website but in chrome, the captcha appears perfectly. and i also tried to do the safe mode thing but it still didn't work.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.

  • make sure your extensions and filters are updated to the latest version

There is Tracking Protection that can block (wanted) content.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window