This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Published extension not visible in Add-on Webstore

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by Happy112

jonasvoipcenter
jonasvoipcenter
more options

Hello

What are the reasons that our Firefox extension is not yet visible in the Add-ons Webstore ?

In our developer account I see status : Approved

In the details of the add-on validation result I see : Add-on passed validation.

But when I search the name of our extension in the Webstore, it can not be found.

Any ideas ?

Hello What are the reasons that our Firefox extension is not yet visible in the Add-ons Webstore ? In our developer account I see status : Approved In the details of the add-on validation result I see : Add-on passed validation. But when I search the name of our extension in the Webstore, it can not be found. Any ideas ?
Attached screenshots

Modified by jonasvoipcenter

All Replies (5)

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

What is the Status of your extension on https://addons.mozilla.org/developers/addons ? Did you received any email? It should be sent within 15 minutes since proper upload of the addon.

AMO guys are sitting here. You can ask them directly about it.

jonasvoipcenter
jonasvoipcenter Question owner
more options

Hello TyDraniu

when I go to "Manage Status & Versions" i see for my latest version : Approved

I did not receive any email.

I will ask the other forum.

Modified by jonasvoipcenter

Happy112
Happy112
more options

Also see :

https://developer.mozilla.org/en-US/Add-ons/Distribution

(scroll down to : 'Distributing your add-on')

jonasvoipcenter
jonasvoipcenter Question owner
more options

Hello Happy112

your answer is not very helpful.

We did everything on this page : https://developer.mozilla.org/en-US/Add-ons/Distribution/Submitting_an_add-on

We submitted the add-on, there were no errors. This is our 3th version of the add-on.

Happy112
Happy112
more options

jonasvoipcenter said

Hello Happy112 your answer is not very helpful. We did everything on this page : https://developer.mozilla.org/en-US/Add-ons/Distribution/Submitting_an_add-on We submitted the add-on, there were no errors. This is our 3th version of the add-on.


I'm sorry - only trying to help.

I was hoping that maybe, just maybe, you might have found someting there that you had overlooked ....

Would have saved you a lot of trouble and time.

Now, you just go and post your question on the AMO forum, like you said you would.

Wishing you good luck  !