This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox will not remember my setting for remember passwords once closed.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

SoCaliLover
SoCaliLover
more options

Using new version of Firefox, each time the browser is closed the setting under security to remember passwords and log ins get unchecked and I have to open the options tab and recheck it. Has been happening since upgraded to new firefox, and on two different computers. Never had this issue until recently.

Using new version of Firefox, each time the browser is closed the setting under security to remember passwords and log ins get unchecked and I have to open the options tab and recheck it. Has been happening since upgraded to new firefox, and on two different computers. Never had this issue until recently.

All Replies (2)

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This is possibly a problem with the RoboForm Password Manager extension in case you use this Password Manager.

See: 

The behavior described by you is by design in Chrome and Firefox.
A user can disable RoboForm extension to enable the built-in password manager in the browser.
The user is intended to use either at a time, not both.