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A friend used my computer & firefox to log into his gmail account yesterday. Now when i try to go into my gmail account, I automatically go into his account. I

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  • Last reply by JimCName

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A friend used my computer & Firefox to log into his Gmail account yesterday. Now when i try to go into my Gmail account, I automatically go into his account. I can't seem to stop Firefox from doing this. I installed a clear cache button extension but nothing changes when I use it. What's worse, he apparently uses a different version of Gmail than I do and I have spent hours trying to find a way of logging out of his email account; I see no way of doing that. I can't use Firefox to access my email accounts anymore, I have to use Google Chrome.

A friend used my computer & Firefox to log into his Gmail account yesterday. Now when i try to go into my Gmail account, I automatically go into his account. I can't seem to stop Firefox from doing this. I installed a clear cache button extension but nothing changes when I use it. What's worse, he apparently uses a different version of Gmail than I do and I have spent hours trying to find a way of logging out of his email account; I see no way of doing that. I can't use Firefox to access my email accounts anymore, I have to use Google Chrome.

Chosen solution

Thank you. It worked. It didn't work exactly as you indicated I should do it but close enough that I figured out how to do it. I'm out of that email account now and when I go to the Gmail bookmark I have the choice of logging in to my two email accounts or, theoretically, my friends email account.

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Can you log out of this account?

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Log out of the account as JerareYoshisays. Then log back in using your own username/password.

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I can't find any link to click on to log out, so I can't log out as anyone.

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Click on your friend's picture or letter at top right of page, then click Sign Out.

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I've tried clicking on his picture, his name, every link I've found on the page. No sign out statement or link or drop down menu with such.

Modified by JimCName

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It should be there somewhere. Okay, let's do this;

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network.

[v57+] Select Privacy. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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Chosen Solution

Thank you. It worked. It didn't work exactly as you indicated I should do it but close enough that I figured out how to do it. I'm out of that email account now and when I go to the Gmail bookmark I have the choice of logging in to my two email accounts or, theoretically, my friends email account.