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I cannot get into my Yahoo.com account in most browsers I use & I can in only one that I can get into RHSMITH001@YAHOO.COM

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  • Last reply by FredMcD

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I lose my Yahoo.com passwords on my computer. I have one 'Browser' that still retains my password on Yahoo.com. It is near impossible to communicate with Yahoo.com to answer this 'simple question'. If it is not impossible, I don't know the secret code! I also don't know why one browser still has the pswd and why the browser that I use most does not.

I suspect it is because this browser is seldom used. What is the secret? RHS

I lose my Yahoo.com passwords on my computer. I have one 'Browser' that still retains my password on Yahoo.com. It is near impossible to communicate with Yahoo.com to answer this 'simple question'. If it is not impossible, I don't know the secret code! I also don't know why one browser still has the pswd and why the browser that I use most does not. I suspect it is because this browser is seldom used. What is the secret? RHS

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Go to the computer that still has the password and open the Password Manager. If this does not work, you can always use the Forgot Password link.


In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.