This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox takes up to 5 minutes to connect to any website

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

spanudiez
spanudiez
more options

Hi,

Starting from yesterday firefox takes a really long time to connect to any site. When I'm lucky the site will load in 40-50 seconds, compared to less than 5 on any other browser. Also, even though I already connected to the page, it takes again a long time to refresh.

What I tried :

Firefox in safe mode Manually configured DNS in Firefox because I thought the DNS server was taking too long to respond Disabled Hardware acceleration Firefox reset Firefox dev clean install (with local and roaming subfolders renamed) Firefox clean install PC restart Connection via Proxy Antivirus scan

The only option I see next is a system reinstall, which I don't want to do.

Any ideas will be greatly appreciated. Regards, Diez

Hi, Starting from yesterday firefox takes a really long time to connect to any site. When I'm lucky the site will load in 40-50 seconds, compared to less than 5 on any other browser. Also, even though I already connected to the page, it takes again a long time to refresh. What I tried : Firefox in safe mode Manually configured DNS in Firefox because I thought the DNS server was taking too long to respond Disabled Hardware acceleration Firefox reset Firefox dev clean install (with local and roaming subfolders renamed) Firefox clean install PC restart Connection via Proxy Antivirus scan The only option I see next is a system reinstall, which I don't want to do. Any ideas will be greatly appreciated. Regards, Diez

All Replies (1)

FredMcD
FredMcD
more options

Have your ISP test your service.

Start your Computer in safe mode with network support. Then start Firefox. Try Safe websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia