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can't update Firefox from Help>About Firefox

  • 8 replies
  • 1 has this problem
  • 7 views
  • Last reply by cor-el

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Can't update Firefox from Help>About Firefox Issue noticed when updating from- 58(last release) - 59.0 59.0 - 59.0.1

Can't update Firefox from Help>About Firefox Issue noticed when updating from- 58(last release) - 59.0 59.0 - 59.0.1

Modified by user316481287857416984750827541791736039599

All Replies (8)

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Hey there, download the latest version manually from https://firefox.com and run the installer - this will not affect your settings or data, so don't worry!

If this helped solve your problem, please mark as solution!

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If this is on the same system you posted this thread with then you appear to have the current Firefox 59.0 Release?

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I agree with Mkll

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James said

If this is on the same system you posted this thread with then you appear to have the current Firefox 59.0 Release?

James, 59.0.1 was just released. https://www.mozilla.org/en-US/firefox/59.0.1/releasenotes/

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Mkll said

James said
If this is on the same system you posted this thread with then you appear to have the current Firefox 59.0 Release?

James, 59.0.1 was just released. https://www.mozilla.org/en-US/firefox/59.0.1/releasenotes/

I'm aware. The Firefox UA's have not shown the minor version ever since the Fx 16.0.2 Release so either of us can be right since the OP gave little information. If you have current version then there will be no update.

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Mkll said

Hey there, download the latest version manually from https://firefox.com

James said

If this is on the same system you posted this thread with then you appear to have the current Firefox 59.0 Release?


Thanks I know that,I wanted to know is this happening with others also Question updates

Modified by user316481287857416984750827541791736039599

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Hi, No it is not. At least not being reported as a issue. It has happened to me as well on another system before. and have downloaded the full version Installer https://www.mozilla.org/firefox/all/ and installed over top as has been suggested.

Please let us know if this solved your issue or if need further assistance

Modified by Shadow110

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Sometimes updates are disabled if there are issues found during the first week(s) that are serious enough that it might effect too many users. In that case you need to wait until this is fixed in a minor update (59.0 -> 59.0.1).