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Firefox crashes laptop when i add a webpage to favourites?

  • 1 reply
  • 1 has this problem
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  • Last reply by Shadow110

AlexM23
AlexM23
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When I favorite a webpage 9 times out of 10 Firefox will crash and cause my laptop to stop working, to fix this I have to do a hard reboot (holding the power button) every time, once the laptop has restarted the webpage sometimes doesn't save so i have to repeat the above steps as it sometimes crashes multiple times in a row. This doesn't happen on any other web browser and has only started doing this since the latest Firefox update, can someone explain whats happening?

When I favorite a webpage 9 times out of 10 Firefox will crash and cause my laptop to stop working, to fix this I have to do a hard reboot (holding the power button) every time, once the laptop has restarted the webpage sometimes doesn't save so i have to repeat the above steps as it sometimes crashes multiple times in a row. This doesn't happen on any other web browser and has only started doing this since the latest Firefox update, can someone explain whats happening?

All Replies (1)

Shadow110
Shadow110
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Hi, Please : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST