This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why does bing show up as my page instead of firefox i neverer changed it

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by cor-el

more options

i have firefox as home page logged on last night and bing is on there instead plus web companion was trying to load?

i have firefox as home page logged on last night and bing is on there instead plus web companion was trying to load?

All Replies (2)

more options

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista if you don't already have one. Windows 8/10 have antivirus protection built-in.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

more options

This could be an issue caused by AdAware or Web Companion from Lavasoft.

You can look for a file named dsengine.js in these locations. You should only find channel-prefs.js in the "defaults\pref" location. Any file found here apart from channel-prefs.js is suspicious. You can check the content of the file in a text editor (use open with and do not double-click the file).

C:\Program Files\Mozilla Firefox\defaults\pref\
C:\Program Files (x86)\Mozilla Firefox\defaults\pref\

You can look for a file named dsengine.cfg in the main Firefox program folder.

C:\Program Files\Mozilla Firefox\
C:\Program Files (x86)\Mozilla Firefox\

Delete the dsengine.js and dsengine.cfg files when present.