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my firefox keeps crashing, its getting on my nerves,

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

geomaison1
geomaison1
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what is going on with firefox, i am useing google chrome for the past week hoping firefox sorts itself out, i have uninstalled firefox and reinstalled, when i go on to ebay or google its not allowing me in, then crashes. if i cant sort it im sticking with chrome.

what is going on with firefox, i am useing google chrome for the past week hoping firefox sorts itself out, i have uninstalled firefox and reinstalled, when i go on to ebay or google its not allowing me in, then crashes. if i cant sort it im sticking with chrome.

All Replies (1)

FredMcD
FredMcD
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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support