This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Hi, I am using Firefox and can reach my default site OK but if I try any other site I just go to amazon every time

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by FredMcD

Trev00
Trev00
more options

Hi, using Firefox I can connect to my saved home site OK, but if I try to connect to any other site I only go to amazon. This happens every time. For example if I delete my home site address or open a tab and type in google earth I get onto the amazon site which then lists any products they sell which contain the words google earth. No idea how to stop it. Any ideas how to stop this please.

Hi, using Firefox I can connect to my saved home site OK, but if I try to connect to any other site I only go to amazon. This happens every time. For example if I delete my home site address or open a tab and type in google earth I get onto the amazon site which then lists any products they sell which contain the words google earth. No idea how to stop it. Any ideas how to stop this please.

All Replies (1)

FredMcD
FredMcD
more options

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.