This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Sync on a Fire Tablet HD 8 doesn't work anymore

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by Paul

more options

I know the app isn't supported by amazon but it used to work with no problems in the first few weeks after I installed it. I don't know where did it go wrong.

The page says "Sync is set up, but not syncing automatically. Toggle "Auto-sync" data in the menu of Android Settings > Account". I understand the message loud and clear.

The problem is there is no such thing in the heavily modified version of Android version in Amazon Tablet and I've gone through all the settings in the Fire. I can't find anything. This is very frustrating as I used sync regularly. I'd be grateful for any suggestions.

I know the app isn't supported by amazon but it used to work with no problems in the first few weeks after I installed it. I don't know where did it go wrong. The page says "Sync is set up, but not syncing automatically. Toggle "Auto-sync" data in the menu of Android Settings > Account". I understand the message loud and clear. The problem is there is no such thing in the heavily modified version of Android version in Amazon Tablet and I've gone through all the settings in the Fire. I can't find anything. This is very frustrating as I used sync regularly. I'd be grateful for any suggestions.

All Replies (2)

more options

still nothing huh :(

more options

Hi

Thank you for your question and apologies for the delay in getting to it (we are mostly volunteers here).

Whilst we do offer this article to help people install Firefox for Android on their Kindle Fire device, we are unable any further support. As per that article, I recomend you raise this with Amazon support.