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Printed Emails are missing colours and formatting from email?

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by lsinden

lsinden
lsinden
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I just switched computers and before I switched computers, when I printed an email it included all colours and formatting including backgrounds and buttons etc. On my new computer all of that is missing and it prints everything on a white background (even though the email background is grey) and prints buttons in white as well instead of the colour they are. I want to know what I need to do to fix this. I often print email proofs and not having the ability to print every as it appears is driving me crazy.

I just switched computers and before I switched computers, when I printed an email it included all colours and formatting including backgrounds and buttons etc. On my new computer all of that is missing and it prints everything on a white background (even though the email background is grey) and prints buttons in white as well instead of the colour they are. I want to know what I need to do to fix this. I often print email proofs and not having the ability to print every as it appears is driving me crazy.
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Chosen solution

I'd be quite happy with that. The missing colours don't add anything to the document, and you're saving a lot of ink or toner.

However, when I print here, I get a dialogue box, as shown in the attached picture.

You won't have the exact same dialogue because it varies with operating system and printer; this one is a generic Linux driver, I think. But search around in yours for similar options to enable printing of background colours and images.

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All Replies (2)

Zenos
Zenos
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Chosen Solution

I'd be quite happy with that. The missing colours don't add anything to the document, and you're saving a lot of ink or toner.

However, when I print here, I get a dialogue box, as shown in the attached picture.

You won't have the exact same dialogue because it varies with operating system and printer; this one is a generic Linux driver, I think. But search around in yours for similar options to enable printing of background colours and images.

lsinden
lsinden Question owner
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Thank you!!! I managed to find the setting and it is working properly again. Most emails I don't care, but I often have to print full color proofs of email marketing designs for my manager. Thanks again!