This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

email gets deleted when the letter (A) is pressed

Bradg
Bradg
more options

If I have the email highlighted and press the letter A the email seems to get deleted permanently.

If I have the email highlighted and press the letter A the email seems to get deleted permanently.

Chosen solution

Thanks, found my deleted emails

Read this answer in context 👍 0

All Replies (3)

user01229325
user01229325
more options

A is the shortcut for Archive. Look for the messages in an Archive folder.

Bradg
Bradg Question owner
more options

Chosen Solution

Thanks, found my deleted emails

user01229325
user01229325
more options

Here is the article on Archiving. https://support.mozilla.org/en-US/kb/archived-messages