This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I try to get my email I get this message. I enter my password and it doesn't work. Enter your password for donnamo6 at gmail on pop.googlemail.com:

Donnamo
Donnamo
more options

When I try to get my email I get this message. I enter my password and it doesn't work. Enter your password for donnamo6 at gmail on pop.googlemail.com:

When I try to get my email I get this message. I enter my password and it doesn't work. Enter your password for donnamo6 at gmail on pop.googlemail.com:

Modified by James

All Replies (1)

Fabián Rodríguez
Fabián Rodríguez
more options

This is probably the result of configuration changes or server changes at Google after an initial manual configuration of your account. Don't use manual setup for GMail, it should be automatic.

Remove the account completely and set it up again. It should be autodetected and configured accordingly.

See this article for more details on setup and other specifics about GMail + Thunderbird integration:

https://support.mozilla.org/en-US/kb/thunderbird-and-gmail