We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I try to set up filelink, when I click "authorize"nothing happens. If I click "add" I get, "We're sorry,,,Tbird only allows 1 accnt from each online stor

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Happy112

more options

I'm trying to set up filelink to send large attachments from Thunderbird. I follow the instructions to set up Box. There's an link to authorize seeing what services are set up, but when I click it nothing happens. When I click "Add" I get a message that says, "We're sorry, but the current version of Thunderbird only allows one account from each online storage service." I don't understand why I can't successfully authorize seeing the settings for the storage service, and i don't understand the message I get when I click Add.

I'm trying to set up filelink to send large attachments from Thunderbird. I follow the instructions to set up Box. There's an link to authorize seeing what services are set up, but when I click it nothing happens. When I click "Add" I get a message that says, "We're sorry, but the current version of Thunderbird only allows one account from each online storage service." I don't understand why I can't successfully authorize seeing the settings for the storage service, and i don't understand the message I get when I click Add.

All Replies (1)

more options

Hi BetsyM2,

You posted on the support forum for the Firefox browser - would you be so kind as to post this on the Thunderbird support forum  ?

https://support.mozilla.org/en-US/products/thunderbird

Just click on 'Ask a Question' at the top of the page.