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Junk/Spam not showing contents

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by SharkyCA

SharkyCA
SharkyCA
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Since updating to ver.52.7.0 (32) bit any junk mail or spam does show in their respective folders until the folder is selected. Hence I don't see any items in the folder until I click on it.

I had no problems like this before the update.

Since updating to ver.52.7.0 (32) bit any junk mail or spam does show in their respective folders until the folder is selected. Hence I don't see any items in the folder until I click on it. I had no problems like this before the update.
Attached screenshots

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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By default Thunderbird does not download of check the spam/ junk folder on the server unless you select the folder.

Right click the folder, select properties and select the box "When getting messages for this account, always check this folder"

SharkyCA
SharkyCA Question owner
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Matt, the problem is the "new" revision did not carry over my previous settings for my account to check these folders.

I have now re-selected them in the "properties" area.

Thanks for that anyway.