This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am having trouble sending emails. It says "An error occurred while sending mail. The mail server sent an incorrect greeting. Could not connect to Server SMPT

  • 1 reply
  • 1 has this problem
  • 19 views
  • Last reply by sfhowes

smac808
smac808
more options

I can recieve emails on my pc and phone to, but cannot send from my pc. it says "An error occurred while sending mail: The mail server sent an incorrect greeting: Cannot connect to SMTP server 211.29.132.250 (211.29.132.250:25), connect error 10060. Can anybody help cause if have to send documents that are on my computer. cheers smac

I can recieve emails on my pc and phone to, but cannot send from my pc. it says "An error occurred while sending mail: The mail server sent an incorrect greeting: Cannot connect to SMTP server 211.29.132.250 (211.29.132.250:25), connect error 10060. Can anybody help cause if have to send documents that are on my computer. cheers smac

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

That IP resolves to mail.optusnet.com.au, so besides that being your outgoing SMTP server, do you have the port = 25, connection security = None, authentication = password, transmitted insecurely, and User name = your email address? If port 25 doesn't work, try 587.

http://www.optus.com.au/shop/support/answer/using-an-email-application-with-optusnet-email?requestType=NormalRequest&id=1434&typeId=5