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clips sometimes appear in the email list -see screen shot

  • 5 replies
  • 1 has this problem
  • 5 views
  • Last reply by Toad-Hall

jloveless
jloveless
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Ocasionnaly image clips appear in the inbound email list and also in the email header. The clip often hides necessary information. I haven't found a way to eliminate the clips from the inbound address/title line. Any ideas? See example screen shot.

Ocasionnaly image clips appear in the inbound email list and also in the email header. The clip often hides necessary information. I haven't found a way to eliminate the clips from the inbound address/title line. Any ideas? See example screen shot.
Attached screenshots

Chosen solution

Definately emoji

I've been doing a bit of a search and located a similar query with a solution. https://support.mozilla.org/en-US/questions/1178430

PXFX2 says...quote : ......using Googles notoColorEmoji.ttf (https://github.com/googlei18n/noto-emoji) installed in .font folder (linux here) and having no other emoji style font files installed, notoEmoji-Regular.ttf or Symbola-emoji.tff causes this issue. installing one of the standard non-colour emoji fonts and the problem goes away, and so does your coloured emojis. TB seems to use the standard version in perference to the color version font file

pjbroad says...quote: This work for me thanks. I had to place the file notoColorEmoji.ttf into the directory /usr/share/fonts/truetype/noto though. I'm running Ubuntu Linux 18.04 (dev) with Thunderbird 52.6.0 .

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All Replies (5)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Can you provide a bit more info: Select email so it shows in Message Pane click on 'More' and select 'View source' Look for the 'Subject' line Please Post an edited image showing the info in the 'Subject' line.

I'm wondering whether this is a type of emoji. What OS are you using? Linux ?

jloveless
jloveless Question owner
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I think you are right - they are emoji's. Here is another screen with 3 clips in 1 email and also some of the source text of the email shown below. Thanks for looking into this. Jon Source: Return-Path: <bounces+jon=schuless.com@bounce.yummly.com> Delivered-To: jon@schuless.com Received: from usm61.siteground.biz by usm61.siteground.biz with LMTP id +O3iCaJL41r7mAAARzAamg for <jon@schuless.com>; Fri, 27 Apr 2018 11:11:14 -0500 Return-path: <bounces+jon=schuless.com@bounce.yummly.com> Envelope-to: jon@schuless.com Delivery-date: Fri, 27 Apr 2018 11:11:14 -0500 Received: from [96.127.190.2] (port=50180 helo=se1.mailspamprotection.com) by usm61.siteground.biz with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_34-9f6032f-XX) (envelope-from <bounces+jon=schuless.com@bounce.yummly.com>) id 1fC5xq-000AGy-3q for jon@schuless.com; Fri, 27 Apr 2018 11:11:14 -0500 Received: from mtaout-04078-pao.yummly.com ([162.88.4.78]) by se1.mailspamprotection.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89) (envelope-from <bounces+jon=schuless.com@bounce.yummly.com>) id 1fC5xk-0007ve-Uh for jon@schuless.com; Fri, 27 Apr 2018 11:11:13 -0500 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; s=yummly; d=email.yummly.com; 

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Date: Fri, 27 Apr 2018 16:11:07 +0000 (GMT) From: Yummly <yummly@email.yummly.com> To: jon@schuless.com Message-ID: <IZPzZam0BPlG2acgHZ8SdA.1524845467300@postal.ip-172-16-132-116.ec2.internal> Subject: =?utf-8?Q?Amazing_Slow_Cooker_Chicken_=F0=9F=8D=97_+_Potato_=F0=9F=A5=94?= 

=?utf-8?Q?_+_Chicken_Noodle_Soup_=F0=9F=8D=9C_Recipes_on_Yummly?=

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X-DynectEmail-Msg-Key: 20180427161107.0000001088ee@mail6-56-ussnn1 X-DynectEmail-X-Headers: MHwxMDY5NzgyOnNlYXJjaGVzX2VtYWlsOzJ8MTA2OTc4NDoxc2s5eGltWDVEMiUyQnNWbFJRb1J6a0dudlh1OExFNVNaNkglMkJianU2cDdUcyUzRC5leUpwWkNJNklqVmpOR1V4WVRFeExUWXdZV1l0TkdKbE55MDRPRFF5TFRjNFlXRXhaR0UzTkRFd01pSXNJblJ2YTJWdUxYUjVjR1VpT2lKMWJuTjFZbk5qY21saVpTMXdjbVZtY3lJc0ltVjRjR2x5WlhNaU9qRTFNall6T0RneU9UZzJOamg5Ow== X-Feedback-ID: WXVtVk1UQXM=:488337:414872:dyn06 List-Unsubscribe: <http://unsub.email.dynect.net/unsub?h=o%2F0m%2Fev%2F6ITrlgR28I6hZPwmXBqp00S7iuu3en%2BRQilCpJ%2FnuScQilGaoRm6h%2F8L%2BQCNm%2B4paKyV%2FqDze3U4A%2BuHcMaoNUdaqeyMZZBhHQQtC8S%2BF2gGEw%3D%3D&i=20180427161107.0000001088ee%40mail6-56-ussnn1>, <mailto:unsubscribe@dynect-email.com?subject=o%2F0m%2Fev%2F6ITrlgR28I6hZPwmXBqp00S7iuu3en%2BRQilCpJ%2FnuScQilGaoRm6h%2F8L%2BQCNm%2B4paKyV%2FqDze3U4A%2BuHcMaoNUdaqeyMZZBhHQQtC8S%2BF2gGEw%3D%3D&message_id=20180427161107.0000001088ee%40mail6-56-ussnn1> Received-SPF: pass (se1.mailspamprotection.com: domain of bounce.yummly.com designates 162.88.4.78 as permitted sender) client-ip=162.88.4.78; envelope-from=bounces+jon=schuless.com@bounce.yummly.com; helo=mtaout-04078-pao.yummly.com; X-SPF-Result: se1.mailspamprotection.com: domain of bounce.yummly.com designates 162.88.4.78 as permitted sender Authentication-Results: se1.mailspamprotection.com; dmarc=pass header.from=email.yummly.com Authentication-Results: mailspamprotection.com; spf=pass smtp.mailfrom=bounces+jon=schuless.com@bounce.yummly.com; dkim=pass header.i=email.yummly.com; dkim=pass header.i=yummly@email.yummly.com X-Filter-Label: newsletter X-SpamExperts-Class: ham X-SpamExperts-Evidence: SB/mailspamprotection_com (0.00777807333632) X-Recommended-Action: accept X-Filter-ID: EX5BVjFpneJeBchSMxfU5qyFZKYmeApbzQH7oD8Jjjx602E9L7XzfQH6nu9C/Fh9JZ2oUlufyjIr 

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Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Chosen Solution

Definately emoji

I've been doing a bit of a search and located a similar query with a solution. https://support.mozilla.org/en-US/questions/1178430

PXFX2 says...quote : ......using Googles notoColorEmoji.ttf (https://github.com/googlei18n/noto-emoji) installed in .font folder (linux here) and having no other emoji style font files installed, notoEmoji-Regular.ttf or Symbola-emoji.tff causes this issue. installing one of the standard non-colour emoji fonts and the problem goes away, and so does your coloured emojis. TB seems to use the standard version in perference to the color version font file

pjbroad says...quote: This work for me thanks. I had to place the file notoColorEmoji.ttf into the directory /usr/share/fonts/truetype/noto though. I'm running Ubuntu Linux 18.04 (dev) with Thunderbird 52.6.0 .

jloveless
jloveless Question owner
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Todd-thanks so much for your follow through on this. I have marked it solved but I wish TB had a toggle/setting so I wouldn't lose my emojis. Thanks again.

Toad-Hall
Toad-Hall
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Update just to keep you posted....This has been reported as a new bug: https://bugzilla.mozilla.org/show_bug.cgi