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"Back" and "Forward" never work when viewing individual messages--i.e. can't scroll through messages

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Toad-Hall

Bookbuff
Bookbuff
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When a message is opened in a new tab, the "Back" and "Forward" buttons at the top of the page never seem to work. I cannot jump to the next message or jump back to a previous message.

When a message is opened in a new tab, the "Back" and "Forward" buttons at the top of the page never seem to work. I cannot jump to the next message or jump back to a previous message.

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Are they greyed out? If yes, then this is because you have not used the options to go to next message, so it cannot know what is eg: 'Back' until it has gone forward to next message.

Open email in a new tab 'Go' > 'Next' > ' Message' You will then see the 'Go' > 'Back' option highlighted.