Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

SOME links won't open. They open in explorer. They won't open in FF safe mode, or after re-start. I checked add-on manager: I don't have any ext. of this type

  • 2 replies
  • 2 have this problem
  • 8 views
  • Last reply by FredMcD

kskasprzak
kskasprzak
more options

I have had two links that won't open in webpages in FF. One was a MD government page, one was a private school webpage. They wouldn't open in safe mode. They won't open after a re-start. I have not un/re-installed or cleared cache/cookies. Most other links will open, and even the two lonks that won't open WILL open in explorer. I checked the add-on manager and it says I don't have any add-ons of this type installed. I do not understand add ons, but I read the FF update about extensions. I am not techie and do not understand enough to make sense of the self-help articles.

I have had two links that won't open in webpages in FF. One was a MD government page, one was a private school webpage. They wouldn't open in safe mode. They won't open after a re-start. I have not un/re-installed or cleared cache/cookies. Most other links will open, and even the two lonks that won't open WILL open in explorer. I checked the add-on manager and it says I don't have any add-ons of this type installed. I do not understand add ons, but I read the FF update about extensions. I am not techie and do not understand enough to make sense of the self-help articles.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Please provide those links so "we" can check them out.

FredMcD
FredMcD
more options

Were you using shortcuts? I found that sometimes a shortcut created by one browser does not work in another.

If this is the case, open the shortcut Properties and copy the link.