Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Chinese displayed incorrectly

  • 9 replies
  • 1 has this problem
  • 4 views
  • Last reply by cxy007

more options

visit this Chinese site: https://bihua.51240.com/e997a8__bihuachaxun/

with firefox and other browser on the same computer, the character 门 display differently. And it's wrong in firefox.

visit this Chinese site: https://bihua.51240.com/e997a8__bihuachaxun/ with firefox and other browser on the same computer, the character 门 display differently. And it's wrong in firefox.

Chosen solution

Hi, please do this but you may have to start a new profile which happens during the install and other profile will not be of any use.

Download your language here :

Alternatively download a language pack : https://support.mozilla.org/en-US/kb/use-firefox-interface-other-languages-language-pack

Suggest also a dictionary Extension for spell checking.

Please let us know if this solved your issue or if need further assistance.

Read this answer in context 👍 1

All Replies (9)

more options

Can you attach a screenshot?

more options

Here you are.

more options

Any updates?

more options

Looks fine for me.

This can be an issue with the font that is used.

You can right-click and select "Inspect Element" to open the builtin Inspector with this element selected.

You can check the font used for selected text in the Font tab in the right pane of the Inspector.

Note that this is not about the font-family CSS rule, but about the font that Firefox actually uses as shown in the Font tab.

more options

You are right. It's

Yu Gothic Regular system Used as: "Yu Gothic" That's Japanese Characters, NOT Chinese Characters.

The Question now is why it use Japanese Characters. How does other browsers know it's Chinese. The website never mention Japanese. I don't see anywhere to default to Japanese or anything like that.

more options

Are you using a EN Browser version to visit a Chinese site? Have you tried to see if the CN Browser shows differently?

more options

Do you mean Firefox CN browser? where can I download that?

more options

Chosen Solution

Hi, please do this but you may have to start a new profile which happens during the install and other profile will not be of any use.

Download your language here :

Alternatively download a language pack : https://support.mozilla.org/en-US/kb/use-firefox-interface-other-languages-language-pack

Suggest also a dictionary Extension for spell checking.

Please let us know if this solved your issue or if need further assistance.

more options

I download the Chinese version and it's working now. But I still think there is a better way to solve this. It should understand the font correctly.