This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

i cant copy and paste a link in the hotbar when i allowed flash to have control

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Shadow110

dangme55
dangme55
more options

i cannot copy a link from the hotbar when im logged in to and allowed access to a flash-based site to the internet. i use a really old zonealarm, but thats not the reason. it must have something to do with adobe flash or/and most likely with ff!

i cannot copy a link from the hotbar when im logged in to and allowed access to a flash-based site to the internet. i use a really old zonealarm, but thats not the reason. it must have something to do with adobe flash or/and most likely with ff!

Modified by dangme55

All Replies (1)

Shadow110
Shadow110
more options

Suggest updating from a really old ZoneAlarm, it could be the issue.

Security Issue, please update your Flash 28.0 r0 Flash Player Version: 29.0.0.171 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Hi, correct, you are allowing Flash for that specific site only and it disallows you as Flash is still active (by the sounds of it) while trying to paste a URL if that Url leads to other Flash.

If not the issue as I can copy/paste a url and move away from the test site : https://www.adobe.com/shockwave/welcome/?

Try this : Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove your Firefox program files and then reinstall Firefox. This process does not remove your Firefox profile data (such as bookmarks and passwords), since that information is stored in a different location.

To do a clean reinstall of Firefox, please follow these steps: Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from this page) and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (or open the Firefox menu New Fx Menu and click the close button Close 29).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

More information about reinstalling Firefox can be found here.

WARNING: Do not use a third party uninstaller as part of this process. Doing so could permanently delete your Firefox profile data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See Back up and restore information in Firefox profiles.

Please let us know if this solved your issue or if need further assistance.