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My email is not working correctly when using firefox, what's wrong?

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  • Last reply by FredMcD

cwoolley
cwoolley
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My outlook email account will not send emails when using FireFox. If I use a different browser emails send fine.

My outlook email account will not send emails when using FireFox. If I use a different browser emails send fine.

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FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}