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We are facing one problem with Firefox to preview PDF (using build in pdf viewer), When PDF opens, it is displaying only first page with 180 degree orientation

  • 3 replies
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  • Last reply by philipp

yogesh078
yogesh078
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Our one of the user of our application has reported that for particular one PDF they were facing issues with Mozilla preview.

In Chrome and IE it is working fine.

Problem while previewing PDF is its only showing one page but actual pdf has 8 pages and the first page is rotated to 180 degrees.

If I use Adobe as application view then its downloading pdf file and opening in adobe which is working fine but in Firefox preview it's not working.

Our one of the user of our application has reported that for particular one PDF they were facing issues with Mozilla preview. In Chrome and IE it is working fine. Problem while previewing PDF is its only showing one page but actual pdf has 8 pages and the first page is rotated to 180 degrees. If I use Adobe as application view then its downloading pdf file and opening in adobe which is working fine but in Firefox preview it's not working.
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Chosen solution

yes, i guess it's an edgecase/non-standard format that is getting the pdf preview in firefox out of its comfort zone and causing the trouble :-/

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All Replies (3)

philipp
philipp
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hi, would you be in a position to share one of the affected documents?

yogesh078
yogesh078 Question owner
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That's confidential document so I would not be able to share it.

One problem I see in original pdf is, it has a footer in 180 degrees oriented and content is proper may this will cause this issue?

philipp
philipp
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Chosen Solution

yes, i guess it's an edgecase/non-standard format that is getting the pdf preview in firefox out of its comfort zone and causing the trouble :-/