This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

all incoming messages go to trash when received? Nothing to the inbox.

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by Wayne Mery

more options

Incoming mail goes directly to trash. Inbox remains empty. Cannot find reason that message are sent to trash instead of inbox.

Incoming mail goes directly to trash. Inbox remains empty. Cannot find reason that message are sent to trash instead of inbox.

Modified by Wayne Mery

All Replies (3)

more options

njayl,

That's a very strange problem. Does it still happen??

more options

I cannot recall having this problem. I did not report to Mozilla. Perhaps my account has been hacked? I use Thunderbird exclusively for mail on my Macs. Good product.

more options

njayl said

I cannot recall having this problem. I did not report to Mozilla. Perhaps my account has been hacked?

Perhaps. But I doubt your account in the support forum https://support.mozilla.org/en-US/user/njayl is activated, so someone would have needed to click on the activation email that was sent (presumably) to your thunderbird