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newspaper article comments gone missing on Ff but not IE

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  • Last reply by FredMcD

ffoxed
ffoxed
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Articles saved on the site (in Ff) display with comments on both browsers, but current articles only show comments in IE, so something presumably happened in Ff. I think I know when, but have not been able to reconstruct it.

Articles saved on the site (in Ff) display with comments on both browsers, but current articles only show comments in IE, so something presumably happened in Ff. I think I know when, but have not been able to reconstruct it.

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FredMcD
FredMcD
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Please provide public link(s) (no password) that we can check out. No Personal Information Please !

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}