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I cant login to my godaddy through Firefox. Never had this problem until a few days ago and now it works sometimes.

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  • Last reply by Shadow110

jpaulp2
jpaulp2
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I have always logged into my GoDaddy account through my bookmarks in Firefox. This past Thursday, I was able to use live chat through Discord but couldn't log into any sites at all.

I thought it was something to do with my internet.

Now, this Sunday night, I spent an hour with a GoDaddy rep and we checked everything. I CAN log into GoDaddy through Chrome and Explorer but not through FireFox.

Does anyone have any ideas as to what has change? Have I done something?

I have always used Firefox and no issues.

I'm not very skilled with computers and I desperately need this fixed as soon as possible because, GoDaddy hosts my email, etc. for my business.

Any help would be appreciated.

Thank you.

I have always logged into my GoDaddy account through my bookmarks in Firefox. This past Thursday, I was able to use live chat through Discord but couldn't log into any sites at all. I thought it was something to do with my internet. Now, this Sunday night, I spent an hour with a GoDaddy rep and we checked everything. I CAN log into GoDaddy through Chrome and Explorer but not through FireFox. Does anyone have any ideas as to what has change? Have I done something? I have always used Firefox and no issues. I'm not very skilled with computers and I desperately need this fixed as soon as possible because, GoDaddy hosts my email, etc. for my business. Any help would be appreciated. Thank you.

All Replies (1)

Shadow110
Shadow110
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Hi, any error messages please  ??

Tracking Protection

One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection https://support.mozilla.org/en-US/kb/tracking-protection

There is security software like Avast/AVG, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.

If running one of the above you may have to go to their community forum for a work around.

Please let us know if this solved your issue or if need further assistance.