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SiriuxXM: Grey lock. Display of channel icons blocked. No way to allow (that I can see). https://player.siriusxm.com/home/foryou

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  • Last reply by bbkstpete

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Firefox won't allow display of channel icons on https://player.siriusxm.com/home/foryou page. Gray lock displayed. Message: connection is not secure. This website contains content that is not secure, such as images. Fine, I don't care. This worked fine before some update of FF. I see no way to allow it, just info boxes.

Firefox won't allow display of channel icons on https://player.siriusxm.com/home/foryou page. Gray lock displayed. Message: connection is not secure. This website contains content that is not secure, such as images. Fine, I don't care. This worked fine before some update of FF. I see no way to allow it, just info boxes.

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I click on the link but unless a members try their side - I got to the site without any problems.

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Hi bbkstpete, Firefox normally will load insecure images into a secure page, so that's not the problem.

Was anything in this article helpful: Fix problems that cause images to not show?


If a site is generally known to work in Firefox, these are general suggestions to try when it stops working normally:

Double-check content blockers: Firefox's Tracking Protection feature and extensions that counter ads and tracking may break websites that weren't built to operate normally without the blocked components.

Do you see a shield icon toward the left end of the address bar, near the lock icon? More info on managing the Tracking Protection feature in this article: What happened to Tracking Protection?.

Extensions such as Adblock Plus, Blur, Disconnect, Ghostery, NoScript, Privacy Badger, uBlock Origin or uMatrix should provide toolbar buttons to manage blocked content in a page. There may or may not be a number on the icon indicating the number of blocked items; you may need to click the button to see what's going on and test whether you need to make an exception for this site.

Cache and Cookies: When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Clear Firefox's Cache

See: How to clear the Firefox cache

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click (on Mac Ctrl+click) a blank area of the page and choose View Page Info > Security > "View Cookies"
  • (menu bar) Tools > Page Info > Security > "View Cookies"
  • click the padlock or "i" icon in the address bar, then the ">" button, then More Information, and finally the "View Cookies" button

In the dialog that opens, the current site should be pre-filled in the search box at the top of the dialog so you can remove that site's cookies individually.

Then try reloading the page. Does that help?

Testing in Firefox's Safe Mode: In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" Help > Restart with Add-ons Disabled
  • (menu bar) Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

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My error!! Adblock had Block additional tracking set to on. Unchecking it fixed the problem. I'm able to turn on tracking on FF and make Sirius an exception. Thanks to all!