This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Email body text turns to gibberish after deleting attachments

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by TAA204

TAA204
TAA204
more options

When I delete attachments from received emails, the entire body text of the email received turns into characters like the following:

�iz���?�ק�ܩy�'���?׷�m�_�y�[�܏???[???[?�Ν�H�\�����?[X\�[ZXܛ��ٝ?X��N��[?�??[?�Λ�H�\�

There is no original legible text remaining from the email received.

I never had this issue before, and it started only after the recent Thunderbird update.

Anyone know what's going on?

When I delete attachments from received emails, the entire body text of the email received turns into characters like the following: �iz����ק�ܩy�'���׷�m�_�y�[�܏[[�Ν�H�\�����[X\�[ZXܛ��ٝ X��N��[�[�Λ�H�\� There is no original legible text remaining from the email received. I never had this issue before, and it started only after the recent Thunderbird update. Anyone know what's going on?

Chosen solution

52.9 has this bug. Go back to 52.8 until fixed.

Read this answer in context 👍 1

All Replies (2)

user01229325
user01229325
more options

Chosen Solution

52.9 has this bug. Go back to 52.8 until fixed.

TAA204
TAA204 Question owner
more options

Thanks so much for the quick and accurate reply. Uninstalled 52.9, and re-installed 52.8. It works perfectly, just as before. Many thanks!