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how do I add another mailbox to my main account

  • 3 replies
  • 1 has this problem
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  • Last reply by Matt

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I have two email addresses the main mail address is my thunderbird account email but how do I add the other email address to this account. regards

I have two email addresses the main mail address is my thunderbird account email but how do I add the other email address to this account. regards

All Replies (3)

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From the Menu Bar select File-New-Existing Mail Account If the menu bar is hidden press the alt key to reveal it.

OR...

From the AppMenu (button with 3 horizontal lines) select File-New Message-Existing Mail Account.

FYI: There is no such thing as a Thunderbird account. Thunderbird is email client software. Email account come from email providers.

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Thanks for your help But I now have my other email recognized in TBird but when I ask it to download messages it reports that "sending password to the mail server failed as the mail server does not recognize my password. When I use my Isp's webmail service all works fine same password but not with T bird. any further advice please. regards

Modified by Matt

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Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
  • Who is the email provider?